Company Info
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Returns Return Policy If you are not fully satisfied with your Bucgear.com purchase, we have 2 convenient ways to return and exchange your merchandise. Please mail to us or bring in your receipt within 30 days from purchase date for a full credit. Shipping Charges Will Not Be Refunded. All orders returned after 30 days will be given a store credit. In-store purchases will be refunded within 15 days of the purchase date. After 15 days a store credit will be given. Some items cannot be returned if opened. These items include videos, sports and toy collectibles, bathing suits and undergarments. All autographed merchandise sales are final. Clothing must have tags attached, and must not be worn. All returned merchandise must be in new/pristine condition. When returning merchandise to Authentic Team Merchandise "It's Bucs & Bulls Heaven' store: Please bring your original invoice, photo ID and the credit card you used when you ordered to the address listed below. Return by mail: Simply enclose your invoice and merchandise in a box, and send the box back to us via insured mail. Please allow 1-2 billing cycles from the day your return is received for your account to be credited. If you prefer to exchange an article of clothing for another size, please include a note stating so. Shipping charges will be applied for exchanges. If we sent you the wrong item we will pay the shipping fee. Please feel free to call us if you have additional questions about returns and exchanges. All returns and exchanges should be mailed to: Authentic Team Merchandise 'It's Bucs & Bulls Heaven' 14823 N. Florida Ave. Tampa, FL 33613 ATTN: Returns/Shipping Returns or exchanges without an original receipt: Merchandise will be valued at the current selling price. A valid photo ID must be presented to redeem a store credit. Please call 813-908-2827 or 877-377-4327(toll free) should you have any questions. |